I have personally worked with Mark Goodson and Public Utility Brokers for many years. That is until summer 2008 when I was approached by another "Energy Broker" who said he could do better so I gave him a chance at my business.
This proved to be one of my biggest mistakes I have ever made. It turns out that everything he said was a lie including that I could get out of the contract at anytime without a penalty. I bought into his lies and I now face a termination penalty in the tens of thousands if I cancel my contract.
This "broker" was clearly all about the money, and he was not afraid to lie to get what he wanted. Don't make the same mistake I did, don't let a suave salesperson sell you something you don't understand, get professional help.
They say hindsight is 20/20 and it is clear to me now that PUB always had our back and put my needs first.
- George Brown
Public Utility Brokers was introduced to me by one of our Franchisees in January of 2005 as we began the process of pricing and entering into new energy contracts for our TX facilities.
I interviewed numerous firms and REPS looking for someone who could bring both value and experience to the table. In the review process it became obvious to me that Public Utility Brokers and Mark Goodson were extremely knowledgeable of the Texas market. It was this demonstrated ability and services offered by PUB that led us to choose PUB as its exclusive energy representative.
Shortly after entering into a new fixed price energy contact with a Texas REP we encountered trouble. Mark Goodson was instrumental in negotiating our settlement with the provider, never asking us for anything in return.
It is my firm belief that CiCi's made the right choice when we selected PUB as our representative. No other firm seemed to offer such a complete package of services and when push came to shove he expended PUB resources and worked tirelessly to protect my business interests.
Our experience with Public Utility Brokers and Mark Goodson has been very successful. PUB has clearly demonstrated their integrity, knowledge, and ability to follow thru, and it is because of this that I can comfortable recommend the services of Pubic Utility Brokers to others seeking quality energy management services.
- Mary Eigenbrodt, Accounting Manager, CiCi's Pizza
Entering into the relationship with PUB proved to be not only a great, but profitable decision for us. They did a great job of managing us through the obstacles that come along with deregulation and continue to work extremely hard to protect our interests for the long term.
- Kyle Smith VP of Operations, CiCi's Pizza
I have been asked by Mark Goodson to write this reference letter concerning our relationship with him. Mark has worked with us, and specifically with me, for the last two plus years regarding our energy needs and supply contracts. Prior to that time, I was handling all contract negotiations and discussions with various REP agents and employees that were bidding for our account.
Mark quickly earned my respect, and as a result our trust, that resulted in my signing an exclusive consulting agreement with him whereby he represents us in any and all energy supply concerns for our company. He has fulfilled my expectations with very high marks.
Not only is he very knowledgeable, but also has organization and communication abilities to get the job done and get it done timely. Mark has helped us when we had service issues for a new location by contacting the supplier, travelling to the site and baby-sitting until the problems were resolved. He offers auditing service at no extra charge and in one situation discovered a rating problem for one of our locations that resulted in overcharges exceeding $5,000 in just two months. His follow-up allowed us to receive proper credit as well as a rate correction for the account immediately.
Our comfort in knowing that he is working in our behalf is immeasurable. We refer any billing issues, new location service needs and supply contract discussions to Mark without any hesitation. We currently are under an eighteen month supply agreement that Mark negotiated, and he is monitoring supply and pricing opportunities weekly, He remains ready to help whenever we call. Needless to say, I very highly recommend Mark to you as a very capable energy consultant. He has helped us save tremendously. I would be glad to discuss any questions about specific issues further if needed.
- Randy Roden, VP-CFO, David's Supermarkets
Mark Goodson and Public Utility Brokers has been our energy broker for the past several years. Mark was our representative when I carne on board at Tekelec two years ago. Last year when energy prices were soaring Mark was in the forefront of assuring that Tekelec received the best prices possible, Mark kept me updated on a weekly basis as to what the market was doing and when the best time was to purchase an energy contract.
Had it not been for Mark and PUB getting us the best contract at the right time Tekelec would have paid over $15K more for our contract than we did. Mark and PUB also managed Tekelec a rebate of $35K from our previous energy provider by realizing that we had been over charged. This charge was not noticed by Tekelec personnel and was only caught because of Mark and PUB reviewing our billing and providing the type of customer service that we have become accustom to.
Mark has just finished negotiating our latest energy contract. This contract saved Tekelec over $140K than we were currently spending. Mark and PUB's knowledge of the industry is unparalleled and their customer service is beyond reproach. Mark and PUB not only makes it easy for me to manage my energy costs but provides me security in knowing that they are handling my energy needs in a professional manner and Tekelec's best interest.
- Dean Dorsey, Facility Manager, Tekelec
While investigating what deregulation could do for our company, we quickly discovered there are many companies claiming they could save us money. I soon had a flood of bids and all kinds of contracts on my desk and could not made heads or tails of what was being said. At that point I asked two energy consulting firms for professional help — Public Utility Brokers and another.
Within days both companies had results, but with a noticeable difference. The other company came back with one bid, claiming it would save us money. PUB came back with five bids, and more importantly told us they had found an error in our incumbent's billing that was costing us thousands, something in the tariff called "ratchets." I honestly did not understand what they were talking about, and neither did the other consultant. PUB asked if they could look into the problem, and we agreed to hold off changing REPs.
Within two months, we received a credit back to our account for over $10,000 from our incumbent provider. At that point I knew which consultant I needed to go with. It was painfully obvious that PUB knew what they were doing and that the other consultant didn't. I gave the go-ahead and within days we were switched to an REP that was saving us more than 15% over our previous supplier. Even more impressive is that PUB did all this for us and never asked for a dime!
By choosing Public Utility Brokers, I was able to save our company tens of thousands of dollars. I would highly recommend their services to anyone serious about saving money on their electricity bill.
- Kathy Kennedy, Office Manager, Denny Sergeant's Western World
